+1 800 572 6440 (Call Free) | +506 2777 0355

Frequently Asked Questions

How do I reserve a room?

Book Online by pressing the "RESERVATIONS" button that you can find in the top of our Web Page.

Contact Us for more information and reservations.

After I make my reservation, how long does it take to get Hotel's confirmation?

If you reserve the room Online directly at our website, then you will get an inmediately confirmation letter by e-mail. 

Now, for enquiries sent throught our website, takes usually between 24 - 48 hours.  If you do not receive any response from us within two days, please contact us immediately at info@lamariposa.com or call us for free at 1-800-572-6440

Do you require my credit card details to make a reservation?
Yes, we need your credit card to process your booking. All bookings must be guaranteed prior the due date. Reservation with no guarantees may be cancelled.

Are your Hotel rates per room or per person?
All our listed rates are per room, based on single or doube occupancy, per night.

An extra charge of $40.00 plus taxes will be applied for each additional guest. An additional guest is defined as a person in addition to the allotted double occupancy per unit; children under 8 years old are free of charge when sharing with parents (maximum two children per room)

Does the price include any meals?
Only Breakfast is included in our rates. If there are any meals included in the price, this will be made clear on the confirmation form.

Do you accept children?
Absolutely, our Hotel welcomes children.

Are children charged?
Two children, under the age of 8 years, stay for free sharing the room with their parents. Children after 9 years old pay an amount of $40 + taxes per night.

Do you accept pets?
No, our Hotel do not accept pets.

How do I check in at the Hotel?
Since the Hotel already have your booking (if it has been guaranteed), just present your reservation's documents to the Front Desk staff.

What are the check in and check out times?
Our check in time starts at 3:00 PM, and our check out time is at 12:00 MD.

Early check ins and late check outs, are subject to availability.

Can I exchange money at the Hotel?
Yes, at the Front Desk.

Does the Hotel accept Travelers Checks?
Yes, Travelers Checks are accepted.

Does the Hotel offer rooms with handicap access?
Yes, the Hotel offer one Premier Ocean view room with handicap access.

Does the Hotel offer parking?
Yes. Our hotel offers two parking lots, with security 24/7. Free of charge!

Are there views from the room?
All our rooms offer spectacular views of the Pacific Ocean, except for our large Standard Garden View room.  Also, our Full Ocean view room, Premier Ocean View Room and our Honeymoon Suite, also offer a beautiful Manuel Antonio National Park view.

Do rooms have hairdryers?
Yes , all our rooms have hairdryers, as well as telephones, air conditioning and hot water.

Do rooms have balconies?
Yes, all our rooms have either balconies or terraces.

Does the Hotel offer Internet access?
Yes, all our rooms offer Internet access. Wireless in public areas & rooms. Our Internet service is free. Also we have two computers at the Front Desk, for guest uses.

How far is Hotel from the Manuel Antonio National Park and the beach?
We are located o the highest peak of Manuel Antonio, 3 miles from the Manuel Antonio National Park and the beach. The Hotel provide free shuttle service to and from the beach four times per day that it take about 5 minues to arrives in the main beach, and you can also go by walk it takes about 20-25 minutes, you can ask or direcctions at the Front Desk.

Does the Hotel have a restaurant?
Yes, we have a restaurant specialize in International & Costa Rican Cuisine, open from 6:30 AM to 10:00 PM.

Does the Hotel have a Concierge?
Our hotel offer all local activities through a Tour desk, managed by our Concierge.

What credit cards do you accept?
We accept all mayor credit cards payments.

When will I be charged?
Please, read carefully our Payment and Cancellation Terms here: http://www.lamariposa.com/reservation-policy.htm

What is your Hotel room cancellation policy?

Please, read carefully our Payment and Cancellation Terms here: http://www.lamariposa.com/reservation-policy.htm

What kind of activities your Hotel offer?
There are several activities we do reccommned in the area. The most important are:

  • Manuel Antonio National Park hiking Tour
  • White water rafting trip
  • Horseback riding at the mountains
  • Sport fishing
  • Mangrove boat tour
  • Kayaking
  • Canopy (zip-lines)

Should I book these tours in advance?
In high season yes. However we you suggest to do it even in low season, so when you get here you don't have to worry about it.